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Page 19 of 39
5 Things You Should Always Document
In 1170, four knights under Henry II murdered Archbishop Thomas Becket in cold blood. Unfortunately, their client didn’t document the order, and Henry pleaded ignorance while the knights were exiled.…
February 26, 2014
"Day One" How to Create a Great First Impression
The first day with a new project or consulting engagement can be nerve racking. It is the time when you are least in your element, not to mention it is…
February 17, 2014
Advanced Form Permissions / Scripting
In this webinar you will learn more about: Controlling form behavior with Form Permissions Advances in Form Permissions logic How Scripting can be incorporated to extend system validation logic and…
February 13, 2014
Four Ways to Deliver Bad News Like Jerry Seinfeld
Comedians and consultants actually have a lot in common, and not just that they both hate airports. A consultant has to see things as they are, even if it means…
January 29, 2014
Lessons In Avoiding Non-Apologies
2013 was another year of tragedy and triumph and, as usual, we all witnessed loads of colossal public gaffes. Just like every other year. And for every Paula Dean, Lance…
January 23, 2014
2013 New Feature Highlights / Release Management
As we work with customers, there are frequently features/functionalities that are not being taken advantage of which are time savers, system compliance helpers, and just generally better ways to view…
January 16, 2014
Sweat the Small Stuff…Sometimes
I once had an extended, heated argument with a client over adding 20 accounts to their 2,000+ value chart of accounts. I spent some of both my credibility and the…
January 15, 2014
Three Ways to Cope With Work Overload
Or, “How I learned to stop worrying and love the fact that I’m busy.” Sometimes it’s hard to help your clients keep things together without falling apart yourself. The more…
December 18, 2013
Fiscal Year Starts/End in OpenAir
It’s the end of the fiscal year again and your organization is facing restructuring, cost of living changes, rate changes, and maybe even globalization. Join us as we review key…
December 12, 2013
Recovering From an Embarrassing Mistake
A client of mine came by a cubicle I was sharing with a junior consultant. The client said, “I’ll be gone for a couple of hours; I have a doctor’s…
December 11, 2013
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