I’ve had the opportunity to work with many global clients and be on many global teams.  Many of you may find yourself in similar situations.  What I find interesting in…

This article should really be titled ‘it takes one to know one’.  For as long as I can remember, I’ve always had a full plate of work.  It could be…

It’s been a couple of weeks since my last blog, did anyone miss me?  The main problem was workload, as you could have guessed, but I was also taking steps…

For many years I worked in an office environment.  Driving into the office each day, you have to make the decision of fighting traffic or arriving super-early to avoid traffic,…

Average bill rate is one of the key metrics to managing your services organization.  With this metric, you can plan out revenue and staffing needs, measure your effectiveness of delivery,…