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With few people to answer to, leaders are often the ones who need feedback the most, so delivering constructive criticism well can make you a ...

As much as we would all like it, life does not stop while we are at work or away on business travel. As consultants, we ...

If you've ever wondered why you bought a lousy vacuum cleaner from a door-to-door salesman, you understand the mysterious psychological power of being in person. ...

You thought you had a winning presentation…right up until that opening joke about HR dropped like the Berlin Wall. Now eyes are glazing over, smartphones ...

You know the guy. He’s the one you always have to work with, but he’s as stubborn as he is arrogant, and he just can’t ...

3 Tips For Reducing Jargon and Communicating Effectively Our clients look to us for our experience, insights and help with understanding unfamiliar processes, systems and ...

September 2013 Inside Tech Services Written by:  Jodi Cicci “Isn’t there a saying, 'If you build it, they will come'? Whoever coined it definitely was ...

The ability to present effectively is key to consulting success. If you and members of your team cannot effectively present ideas you may be missing ...

People won't remember what you say.  People will remember how you make them feel. Jack Daniel's knows this.  And whiskey was not involved. So, what ...

As consultants, we are hired as experts in our field. Our expertise may be technical, strategic, or process-oriented.  But no matter what, our clients expect ...