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Talking Shop: The Things We Say
| Blog | Consulting Skills
Part of the fun of being a consultant is using our own, special vocabulary. (And recognizing that sometimes, to other people, we sound ridiculous.) But ...
Read More The Mystique of a Consultant
| Blog | Consulting Skills
A person that always exceeds expectations is always admired, right? Maybe not...when you’re a consultant. A good first impression is key for a strong, lasting ...
Read More Avoiding Groupthink: How a Consultant is a Professional "Frenemy"
| Blog | Consulting Skills
Sometimes a project goes just perfectly. People like you and trust you, they laugh at all your jokes, and they accept your ideas. Development is ...
Read More 5 Things You Should Always Document
| Blog | Consulting Skills
In 1170, four knights under Henry II murdered Archbishop Thomas Becket in cold blood. Unfortunately, their client didn't document the order, and Henry pleaded ignorance ...
Read More "Day One" How to Create a Great First Impression
| Blog | Consulting Skills
The first day with a new project or consulting engagement can be nerve racking. It is the time when you are least in your element, ...
Read More Four Ways to Deliver Bad News Like Jerry Seinfeld
| Blog | Consulting Skills
Comedians and consultants actually have a lot in common, and not just that they both hate airports. A consultant has to see things as they ...
Read More Lessons In Avoiding Non-Apologies
| Blog | Consulting Skills
2013 was another year of tragedy and triumph and, as usual, we all witnessed loads of colossal public gaffes. Just like every other year. And ...
Read More Sweat the Small Stuff…Sometimes
| Blog | Consulting Skills
I once had an extended, heated argument with a client over adding 20 accounts to their 2,000+ value chart of accounts. I spent some of ...
Read More Three Ways to Cope With Work Overload
| Blog | Consulting Skills
Or, "How I learned to stop worrying and love the fact that I'm busy." Sometimes it’s hard to help your clients keep things together without ...
Read More Recovering From an Embarrassing Mistake
| Blog | Consulting Skills
A client of mine came by a cubicle I was sharing with a junior consultant. The client said, “I’ll be gone for a couple of ...
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