Sometimes a project goes just perfectly. People like you and trust you, they laugh at all your jokes, and they accept your ideas. Development is moving ahead on schedule, and,…

In 1170, four knights under Henry II murdered Archbishop Thomas Becket in cold blood. Unfortunately, their client didn’t document the order, and Henry pleaded ignorance while the knights were exiled.…

The first day with a new project or consulting engagement can be nerve racking. It is the time when you are least in your element, not to mention it is…

Comedians and consultants actually have a lot in common, and not just that they both hate airports. A consultant has to see things as they are, even if it means…

2013 was another year of tragedy and triumph and, as usual, we all witnessed loads of colossal public gaffes. Just like every other year. And for every Paula Dean, Lance…

I once had an extended, heated argument with a client over adding 20 accounts to their 2,000+ value chart of accounts. I spent some of both my credibility and the…