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South Riding, Virginia, May 26, 2010 (PitchEngine) – From the viewpoint of TOP Step Consulting, the services industry is continuing to show signs of economic improvement.  With the addition of Paul Rees to the TOP Step Consulting team, they have doubled their staff over the last year.   TOP Step Consulting continues to see more and more services based businesses investing in improvements to manage profitability.   TOP Step Consulting is a leading expert in professional services automation with extensive experience in PS business operations specializing in complex national and global operations. They provide advisory, implementation and outsourced administration services to world class professional services organizations of all sizes.  Their goal is to streamline operations, helping clients achieve their profitability goals so they can focus on growing their business.

“We are very excited to have Paul Rees as a part of our team” says Jodi Cicci, CEO of TOP Step Consulting.   “Paul brings with him practical professional services operations experience critical to assessing how PSA tools can be used to meet the specific needs of professional services organizations.  This is critical to the value and level of service we bring to our customers”.

Paul Rees has over nine years of experience in professional services. His experience spans several areas including operations management, financial forecasting, resource management, recruitment and retention, and account management.
Prior to joining TOP Step Consulting, Paul was the Director of Operations at SmartDog Services, an Oracle software services firm based in Austin Texas. While there, he was responsible for all G&A activities and system administration for OpenAir and Salesforce.com.

“I am excited about the opportunity with TOP Step Consulting” says Paul Rees.  “I’ve been in the trenches, and I understand the challenges faced in professional services. I’m looking forward taking what I’ve learned to help others.”

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About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.  We are celebrating our 10th year of success and look forward to growing and learning with you.

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