Blog
Virtual Consulting Is Not Invisible Consulting!
So you have another teleconference or videoconference to join remotely. It’s probably not the first one of the day or the last one of the day. Teleconferences and videoconferences are…
Read MoreSimplify FinancialForce PSA Timecard Entry With Easy Entry Popup Notes
• Do timecard approvers rely on daily notes when reviewing timecards? • Do Project Managers use timecard daily notes to provide status reports or support T&M invoices to clients? •…
Read MoreDreamforce Experience and Highlights
As a FinancialForce PSA partner, attending Dreamforce took on a whole new outlook for us at TOP Step Consulting. In the past, we had a focus on learning more about…
Read MoreThe Formula For Sustainable Success For Professional Services Organizations
Over the past eight years over 1,500 professional services organizations (PSOs) have participated in the Service Performance Insight annual Professional Services Maturity™ Benchmark survey, and now over 10,000 firms use…
Read MoreThe Power of the Visual: Making Slide Decks That Aren’t Terrible
The humble slide deck is a staple presentation method in virtually every consultant’s toolkit. Sadly, however, many professional slide presentations are so overdone that get in the way of the…
Read MoreAct Natural: Four Body Language Cues People Think About Too Much
Body language has power, but it’s most effective when natural and spontaneous. Unfortunately – thanks largely to the writings of amateurs – people repeatedly over-think every facial expression and handshake…
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