Posts by tscadmin1
TOP Step Consulting Nearly Doubles Their Client Base in Ten Months and Adds Two Key Employees to Share Their Growth
December 16, 2011 — When they crossed the sixtieth client mark at the beginning of 2011, they were named one of the “Top Twelve” service organizations that distinguished themselves as…
Read MoreBeaconfire
Read More“TOP Step Consulting freed us up to focus on what we do best and on achieving our goals. There is great value in a long-term business relationship like the one we have.”
– Jeff Herron, Vice President and founding member of Beaconfire
How Progress Software Professional Services Took "Global" From Concept to Reality
July 18, 2011 – Progress Software Corporation is a global enterprise software company that enables organizations to achieve higher levels of business performance by improving operational responsiveness. Operational responsiveness is…
Read MoreProgress Software
Read More“TOP Step Consulting was a driving force in helping us achieve our challenging globalization goals for Professional Services.”
– Kyle Bowker, Vice President and Managing Director, Americas
TOP Step Consulting Shows Growth Can Happen Even In A Sluggish Economy
TOP Step Consulting adds new employee in response to demand for business operations and automation services June 20, 2011 – For a fourth consecutive year, TOP Step Consulting has seen…
Read MoreRTC
Read More“Let me give you some background on our project and the initial successes of our OpenAir implementation with TOP Step Consulting. It took only nine weeks to develop, configure and train users on OpenAir, which included integration into our ERP system. Within seven weeks of implementation we were running all of our service related business through the OpenAir system, effectively managing our ‘paid time off’, and have 275 associates recording project time. The daily ‘war room’ meeting now takes only 15 minutes versus 60 and we have complete visibility to where our projects are in their life cycle. That visibility is now driving us toward improving our billing cycle and we can now quantify how much time we leave on the table before we begin billing. TOP Step Consulting integrated themselves into our team working with us shoulder to shoulder to put in place a solid foundation that will allow us to continue to grow and expand our usage of the OpenAir system and ultimately reap the benefits we expect by investing in a PSA tool. Their expertise and knowledge in both operation business practices and the OpenAir system were invaluable in getting us started right.”
– Scott Coffman, Director of IS, RTC
