Posts by Jodi Cicci

Average bill rate is one of the key metrics to managing your services organization.  With this metric, you can plan out revenue and staffing needs, measure your effectiveness of delivery,…

Change is never easy, especially to those everyday processes and actions that become patterns or habits in your life.  If someone moved the silverware drawer to the other side of…

Hello from England!  This week I’m visiting a few of my wonderful clients in London, England, which got me thinking about travel time policies.  Having worked for many organization including…

I’ve been fortunate (or unfortunate, depending on your viewpoint on such matters) to be included as a reviewer on budget planning activities with various companies. Being the owner of a…

Summer is coming and this means many of your employees are planning their family vacations.  It’s also allergy season here in the Virginia area which has knocked quite a few…