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Part of the fun of being a consultant is using our own, special vocabulary. (And recognizing that sometimes, to other people, we sound ridiculous.) But more importantly, when done well,…

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A person that always exceeds expectations is always admired, right? Maybe not…when you’re a consultant. A good first impression is key for a strong, lasting relationship. Therefore, it can be…

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In 1170, four knights under Henry II murdered Archbishop Thomas Becket in cold blood. Unfortunately, their client didn’t document the order, and Henry pleaded ignorance while the knights were exiled.…

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